Pipedrive and Close are both loved by small sales teams, but they shine in different situations. Close is built for teams that sell on the phone. Pipedrive is built for teams that manage a pipeline of deals across email, calls, and meetings.
At a glance
| Pipedrive | Close | |
|---|---|---|
| Best for | Pipeline-driven B2B sales | High-volume calling teams |
| Entry price | $14/seat (Lite) | $9/seat (Solo, 1 user only) |
| Team plan | $39/seat (Growth) | $35/seat (Essentials) |
| Power dialer | Via integrations | Built in (Growth, $99/seat) |
| Built-in calling and SMS | Calling add-ons / integrations | Yes |
| Visual pipeline | Best in class | Good |
| Free trial | 14 days | 14 days |
Prices are per seat per month, billed annually unless noted, as published in 2026. Vendors change pricing often, so confirm on the vendor’s pricing page before you buy.
For most B2B teams, Pipedrive’s pipeline management and lower cost at the automation tier make it the better all-round CRM.
Pricing
Close’s Essentials plan ($35/seat annually) includes calling, SMS, and email, but no workflows. To get automated workflows and the power dialer you need Growth at $99/seat. Pipedrive’s Growth plan gives you automations and sequences at $39/seat. If you don’t need a built-in power dialer, Pipedrive is much cheaper for an automated team.
Calling
Close wins here, no contest. Calling, recording, SMS, and a power or predictive dialer live inside the CRM, so reps can work a list fast without switching tools. If your team’s day is mostly phone time, Close is worth the premium. See our best sales dialer software guide for more.
Pipeline management
Pipedrive wins. Its drag-and-drop pipeline, deal rotting alerts, and activity-based selling make it easier to manage longer deal cycles with multiple touchpoints. Close’s pipeline view works, but it’s more lead-and-inbox focused.
Pros and cons
Pipedrive pros
- Best visual pipeline
- Automations at $39/seat
- Huge integration marketplace
Pipedrive cons
- No native power dialer
- Calling needs add-ons or integrations
Close pros
- Built-in calling, SMS, email
- Excellent power and predictive dialers
- Fast for inside sales
Close cons
- Workflows and dialer need $99/seat Growth
- Less suited to long, multi-stage deals
The verdict
Choose Close if you run a phone-heavy inside sales team. Choose Pipedrive for nearly everyone else, especially B2B teams with multi-week deal cycles that want automation without paying $99/seat.
Close is a phone-first CRM. Pipedrive is a pipeline-first CRM. Pick the one that matches how your team spends its day.